A postal service that goes above and beyond?

Futility Closet has a sweet story about how character encoding can go wrong, and the lengths gone to to make it better. The employees in question deserve a bonus!

In 2006 a Russian student emailed her postal address to a friend in France so that she could send her a Harry Potter book. Unfortunately the French friend’s email program was not set up to display Cyrillic characters; instead, it produced diacritics from the Western character set. Apparently not realizing the error, the French girl copied them down and mailed the package. Postal employees realized what had happened, deciphered the address, and delivered the book successfully.